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Posts Tagged ‘Sprint Network’

Lawsuits filed against HTC, Samsung and Carrier IQ

Friday, December 2nd, 2011

Class action lawsuits have been filed against Samsung, HTC and Carrier IQ. Carrier IQ has been in the spotlight after a security expert revealed that its software is installed on millions of smartphones and may be spying on users. Sprint and AT&T have both admitted to using the application, and other carriers likely use similar services, but both carriers have denied taking advantage of the software’s ability to spy on customers. The class action lawsuits are seeking hundreds of millions of dollars on behalf of all U.S. residents, paidContent said Friday. Read on for more.

HTC, Samsung and Carrier IQ have been accused of violating the Federal Wiretap Act which “protects
 the
 privacy
 of
 wire,
 oral,
 and
 electronic
 communications” of all Americans. A St. Louis lawsuit against HTC states the following:

Plaintiff, Erin Janek owns an HTC Android phone using the Sprint network. At all relevant times Plaintiff used her phone to electronically send over her cell phone network various types of private data. This data was not readily accessible to the general public. She did not know that Defendants were surreptitiously monitoring and collecting this data, nor did she give them permission to do so.

HTC said in a recent statement that it is “not a customer or partner of Carrier IQ and does not receive data from the application, the company, or carriers that partner with Carrier IQ” but that a number of U.S. wireless carriers use the service. Carrier IQ has denied that it provides tracking tools and says its “software is designed to help mobile network providers diagnose critical issues that lead to problems such as dropped calls and battery drain.”

On Thursday, Senator Al Franken sent a formal letter to Carrier IQ forcing the company to answer 11 questions regarding its practices. Senator Franken gave Carrier IQ until December 14th to respond.

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Sprint confirms unlimited data plan for the iPhone 4S, opens iPhone 4 pre-orders

Thursday, October 6th, 2011

Confirming earlier reports, Sprint has revealed that its customers will be able to purchase Apple’s iPhone 4S with Sprint’s unlimited data plans, which start at $69.99 per month. Sprint’s 3G mobile hotspot cap will remain at 5GB, however. Additionally, customers can pre-order the iPhone 4 now or wait until Friday, October 7th to pre-order the new iPhone 4S, which will launch on October 14th. Apple announced the iPhone 4S on Tuesday. It is equipped with a more powerful dual-core Apple A5 processor, an 8-megapixel camera capable of recording 1080p video, and the new Siri voice command system. Read on for the full press release from Sprint.

SPRINT OFFERS THE ONLY UNLIMITED DATA PLANS ON iPHONE 4 and iPHONE 4S!

Sprint (NYSE: S) today announced unlimited data pricing plans for iPhone®on the Sprint network beginning on Friday, October 14. New and existing customers can pre-order iPhone 4S beginning on Friday, October 7 at 12:01 AM PST. Beginning today, iPhone 4 with iOS 5 is available for just $99.99 through sprint.com/iphone.

iPhone 4S is the most amazing iPhone yet, packed with incredible new features including Apple’s dual-core A5 chip for blazing fast performance and stunning graphics; an all new camera with advanced optics; full 1080p HD resolution video recording; and Siri, an intelligent assistant that helps you get things done just by asking. With the launch of iPhone 4S also comes the launch of iOS 5, the world’s most advanced mobile operating system with over 200 new features; and iCloud, a breakthrough set of free cloud services that work with your iPhone, iPad, iPod touch, Mac or PC to automatically and wirelessly store your content in iCloud and push it to all your devices.

iPhone 4S will be available from Sprint starting at $199.99 for the 16GB model, $299.99 for the 32GB model and $399.99 for the 64GB model. iPhone 4 will cost just $99.99 for the 8GB model and is available beginning today. These prices require a new-line activation or eligible upgrade and two-year agreement.

iPhone 4S and iPhone 4 require activation on one of the Sprint Everything plans with Any Mobile, AnytimeSM, including unlimited data, texting and calling to and from any mobile phone in America while on the Sprint Network. With Sprint’s unlimited data plans, customers don’t have to worry about throttling or surprises on their monthly bill due to data overage charges like they might with tiered data plans from other carriers.

Plans start at just $69.99 per month plus the required $10 Premium Data add-on charge. Sprint’s Simply Everything Plan is the only plan from a national carrier to offer truly unlimited calling, data and text for just $99.99 per month plus the required $10 Premium Data add-on charge (all while on the Sprint network). The Mobile Hotspot option will be available for an additional $29.99 per month supporting up to five Wi-Fi enabled devices simultaneously. (Pricing excludes taxes and surcharges.)

Individual Plans
Anytime Minutes
Everything Data plans with Any Mobile, Anytime
Unlimited calling to and from any mobile in America, regardless of carrier, plus unlimited text, picture and video messaging, and unlimited data including email, Web browsing, social networking and GPS Navigation (all while on the Sprint network)

450
$69.99 plus $10 Premium Data add-on

900
$89.99 plus $10 Premium Data add-on

Unlimited
(Simply Everything)
$99.99 plus $10 Premium Data add-on

Why Sprint for iPhone 4S? That’s Simple!
·         UNLIMITED DATA: With Sprint’s unlimited data plans, customers don’t have to worry about throttling or surprises on their monthly bill due to data overage charges like they might with tiered data plans from Verizon or AT&T. Keep your wireless bill simple with Sprint’s unlimited data plans.
·         READY NOW CUSTOMER EXPERIENCE: iPhone customers will have access to Sprint’s Ready Now service where trained retail associates will work one-on-one with customers to personalize their iPhone and set up features like e-mail, web and apps before leaving the store.
·         COMMITTED TO SERVICE: Sprint was unbeaten among major wireless carriers for customer satisfaction according to results from the 2011 American Customer Satisfaction Index. Sprint leads all national competitors in both call satisfaction and first call resolution, two key metrics in the overall quality of customer service.

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Sprint confirms it will cap mobile hotspot data for smartphones beginning October 2nd

Thursday, September 22nd, 2011

Sprint on Thursday confirmed that it will soon introduce a data cap tied to its mobile hotspot add-on for smartphone users. Currently, Sprint subscribers with compatible smartphones can pay an extra $29.99 per month for unlimited Wi-Fi tethering, which allows other devices to connect via Wi-Fi in order to utilize a Sprint phone’s 3G or 4G data connection. Beginning October 2nd, the mobile hotspot add-on will be capped at 5GB of data per month. Read on for more.

“Sprint continues to offer unlimited data for phones in its Everything Data and Simply Everything plans,” a Sprint spokesperson told BGR in an emailed statement. “Mobile Hotspot data usage is calculated independent of a customer’s phone data usage. The mobile hotspot functionality on a phone enables other Wi-Fi enabled devices to connect to the Sprint network. Effective Oct. 2, Sprint is changing the optional $29.99 Mobile Hotspot add-on for phones. The new add-on has a monthly 5GB on-network data allowance for 3G or combined 3G/4G usage.”

The spokesperson did not clarify what happens once the 5GB cap is reached, however an earlier report indicated that customers will be billed $0.05 per megabyte over 5GB if their usage goes over the cap in a single billing period. Sprint’s tablets will reportedly not be affected by the policy change, and standard data tied to the carrier’s “Everything” plans will remain unlimited.

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Sprint Nexus S 4G pre-orders start at Best Buy today

Monday, March 21st, 2011

Best Buy announced on Monday that it will begin accepting pre-orders for Sprint’s Nexus S 4G immediately. Best Buy will sell the device in its Best Buy Mobile stores and online. While pricing hasn’t yet been announced, one store confirmed to BGR that customers can pre-order Nexus S 4G with a $50 deposit, which will be applied to the final purchase price. The Nexus S 4G is nearly identical to the original Nexus S on T-Mobile, but it’s a bit thicker and heavier due to the new radios for CDMA and 4G WiMAX. Hit the jump for the full release.

Best Buy Launches Presale of Nexus S 4G from Google, available on the Sprint Network

Presale begins today at Best Buy and Best Buy Mobile stores nationwide

MINNEAPOLIS, March 21, 2011 – Best Buy today announced the presale of Nexus S 4G from Google, available on the Sprint Network, which will be available in Best Buy and Best Buy Mobile standalone stores nationwide, as well as online at Best Buy.com/Mobile, later this spring. As a national retail exclusive, Best Buy and Best Buy Mobile stores will be the only physical retail locations, other than Sprint stores, where consumers can demo, compare and purchase this handset.

“The exclusive launch of Nexus S from Google was a landmark for us and it continues to be one of our best-selling devices,” said Scott Anderson,head of merchandising for Best Buy Mobile. “Bringing Nexus S 4G to our stores is one more way we’re making it as easy as possible for people to find the phone that’s right for them.”

Nexus S 4G is the world’s first 4G smart phone to feature a 4” Contour Display and Android™ 2.3, Gingerbread. It also delivers a pure Google experience: unfiltered access to Google mobile services and the latest and greatest Android releases and updates.

Best Buy Mobile has rapidly become a leading destination for mobile technology purchases with the most smart phones under one roof, and an array of services aimed at improving customers’ experience, including Walk Out Working, Happy 24 and Buy Back. Offerings also include a full array of accessories for customers to protect and personalize their devices.

About Best Buy Mobile

Best Buy Mobile was founded in 2006 with a goal of changing the way consumers shop for and purchase mobile phones in America. Today, Best Buy Mobile is in every Best Buy store and also has 178 Best Buy Mobile specialty stores around the country. Best Mobile features one of the largest selections of carriers, handsets and accessories available anywhere. Employees undergo at least 80 hours of intensive training, as well as continuing education on mobile phone technology and trends to help customers get the most of their mobile phones. For more information about Best Buy Mobile, visit www.bestbuy.com/mobileor www.bestbuymobile.com.

About Best Buy Co., Inc.

With operations in the United States, Canada, Europe, China, Mexico and Turkey, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $49 billion in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Audiovisions; The Carphone Warehouse; Future Shop; Geek Squad, Jiangsu Five Star; Magnolia Audio Video; Napster; Pacific Sales; and The Phone House. Approximately 180,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities. Community partnership is central to the way Best Buy does business. In fiscal 2010, Best Buy donated a combined $25.2 million to improve the vitality of the communities where their employees and customers live and work. For more information about Best Buy, visit www.bestbuy.com.

Android, Google, and Nexus S are trademarks of Google, Inc.

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Sprint adding $10 ‘Premium Data add-on charge’ to all smartphone activations starting January 30th

Tuesday, January 18th, 2011

In a coyly named and vaguely worded press release, U.S. wireless carrier Sprint announced that it would “increase its postpaid rates by applying a $10 per month Premium Data add-on charge to activations of smartphones beginning Jan. 30.” The company notes that smartphone users, on average, use “10 times more data than users of traditional feature phones.” As the press release reads:

Sprint defines smartphones as devices with robust operating systems that deliver a rich wireless experience by bringing the full function of mobile applications and programs to life, including Blackberry, Android, Windows Mobile, Palm, and the Instinct family of devices. The Premium Data add-on charge previously applied to HTC EVO 4G, HTC EVO Shift 4G and Samsung Epic 4G devices.

The Now Network certainly isn’t going to win over the hearts and minds of wireless consumers with this latest move. We’ve reached out to Sprint to find out when current Sprint customers will be forced to pay the additional fee and what options, if any, are available. The full press release is after the break.

Smartphones Drive Wireless Data Explosion

Sprint takes step to ensure customers continue to enjoy unlimited data while on the Sprint Network, without overages

  • Smartphone penetration is expected to double during the next four years.1
  • Market share for Google’s Android operating system grew by 23 percent last year alone.2
  • Mobile data traffic is forecast to double worldwide each year through 2014.3

OVERLAND PARK, Kan.–(BUSINESS WIRE)–Today’s ability to do more things on the go – such as watching videos, sharing pictures or checking directions – is not only changing the way we live; it is driving exponential growth of mobile data traffic.

“Sprint’s decision to apply the Premium Data add-on charge to activations of smartphones going forward recognizes the enhanced user experience that today’s smartphones deliver, which, in turn, drives substantially higher data usage and cost”
Sprint (NYSE: S) is committed to providing its customers a great wireless experience now and in the future. From its packed portfolio of innovative phones and devices to its leadership in introducing 4G services, to its consumer-friendly Everything Data plans, featuring unlimited text, Web and calling to any mobile phone, Sprint offers the best value in wireless.

Sprint will increase its postpaid rates by applying a $10 per month Premium Data add-on charge to activations of smartphones beginning Jan. 30. The charge will assist Sprint in offering simple and affordable unlimited plans for its customers while maintaining a wireless network able to meet the growing appetite for a richer mobile experience. Subscribers with smartphones will still receive the best value in wireless, including the Any Mobile, Anytime feature offered nationwide only by Sprint.

Sprint also offers a full range of traditional feature phones, including popular eco-friendly or touch-screen handsets that do not require the Premium Data add-on charge but still have a great range of capabilities with voice, text and data access. Existing Sprint smartphone customers are not affected unless they upgrade to or activate another smartphone.

“Sprint wants its customers to experience the range of entertainment and productivity possibilities available with today’s wireless technology,” said Bob H. Johnson, president of Sprint’s consumer business. “While some of our competitors impose overage charges and complex plans, Sprint continues to provide a worry-free, unlimited data experience while on the Sprint network. This is responsible, sustainable and reflects our commitment to simplicity and value.”

“Sprint’s decision to apply the Premium Data add-on charge to activations of smartphones going forward recognizes the enhanced user experience that today’s smartphones deliver, which, in turn, drives substantially higher data usage and cost,” said Roger Entner, analyst and founder of Recon Analytics.

“Building, maintaining and expanding wireless data networks isn’t free – there are real costs involved. In effect, Sprint has chosen to increase the price of its unlimited Everything Data plans, which is still below that of its major competitors, for the segment of customers – smartphone users – who are using wireless data the most and are driving up costs. Consumers have many choices. They can choose unlimited, worry-free data plans on the Sprint network or they can have tiered, metered plans and overage charges with other wireless carriers.”

Smartphone customers use, on average, 10 times more data than users of traditional feature phones. Smartphone users have access to more data capabilities, applications and other functionality than traditional feature phones. Examples include access to thousands of applications and games through online marketplaces and full HTML Web browsing with Adobe Flash technology that allows users to browse the Internet on their devices just like they can at home or in the office.

Sprint defines smartphones as devices with robust operating systems that deliver a rich wireless experience by bringing the full function of mobile applications and programs to life, including Blackberry, Android, Windows Mobile, Palm, and the Instinct family of devices. The Premium Data add-on charge previously applied to HTC EVO 4G, HTC EVO Shift 4G and Samsung Epic 4G devices.

“Sprint continues to be the carrier for people who want to do more than just talk with their wireless devices,” said Johnson. “Customer growth on our 3G and 4G networks, exponential increases in the use of mobile data applications, and the growing use of smartphones is proof that consumers are getting the message.

“Sprint’s unlimited data plans, with or without the $10 charge, continue to beat the offerings of our top national competitors, who cap users’ data, charge data overages, and do not offer the unique functionality of Any Mobile, Anytime, which gives subscribers on the Sprint network unlimited calling to any other wireless user in America regardless of carrier.”

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HTC EVO Shift 4G nonchalantly shows up for Amazon pre-order

Saturday, January 1st, 2011

So what if nobody has bothered to announce it yet? Sprint’s upcoming EVO Shift 4G Android handset has turned up on Amazon’s wireless outlet, albeit with the EVO‘s spec sheet. We were getting excited about an 8 megapixel camera with HD video capture and a 1.3 megapixel front-facing imager until we realized those specs probably didn’t belong to the EVO Shift 4G — thanks to a note describing this phone as having been “released in June, 2010.” The product title is unequivocal, however, and offers you the EVO Shift 4G slider, to have and to hold, for $200 on a two-year contract. Clearly someone’s got his or her EVOs mixed up and has HTC’s second 4G cat for the Sprint network out of the bag a little early.

[Thanks, Ryan]

Update: The product image is user-submitted so we can probably disregard it. Still, Amazon’s got HTC’s unannounced phone up on its site, giving us the closest to official confirmation we’ve had yet.

HTC EVO Shift 4G nonchalantly shows up for Amazon pre-order originally appeared on Engadget on Sat, 01 Jan 2011 14:07:00 EDT. Please see our terms for use of feeds.

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